“Spend a bodyguard hired janitor, not bandits stopped, but first have to get rid of the family.” Manslaughter had long ago Maxthon, audio-visual storm, eDonkey, Sogou input method, the Thunder, Gold Peak, Super Rabbit, Windows, and other aides to clear more than 10 well-known software section of the Rising again discovered a major security incidents! From at 9 o’clock on November 7, countless friends one after another in various forums to reflect their own OutlookExpress mail in all of a sudden be scrapped altogether. After understanding that the issue rising as a result of software failures caused. 15:00 pm, Rising Company, in its official website to apologize to the user. However, as of the release of this article, there are still a large number of users has been messages to delete the situation continues. According to conservative estimates, the effects of the accident on the user up to tens of millions of people. (According to “China Network” reported on November 10).

Rising Kaka assistant from arising from this “mistake delete” e-mail users, its negative impact is immeasurable. As a result of “mistaken delete” messages direct impact on the user’s work has led to some useful information can not be a permanent recovery, the economy is also causing huge losses to the user. What is worse is that users will be breeding a result of the Rising Rising kaka assistants and even the entire software crisis of confidence. At present, there have been some of the on-line friends together to the Rising “denounce” the prosecution intends to Rising, Rising demands for compensation as a result of the losses caused by the deletion of e-mail. Some Internet users and even to play with, for example the way to express their anger in the hearts, “a bodyguard hired to spend money gatekeeper, not bandits stopped, but first have to get rid of the family.” This is really talented friends, and appropriate analogy. This is the Rising Anti-Virus, but also to the user’s e-mail when the poisoning. It seems there is definitely a need to also check Rising Cha Du, killing the virus! Through this incident, I believe that this Rising, “Wu Du” to be killed:

■ technology behind the poisoning. A mistake is understandable, is wrong too many mistakes. Rising software series of “mistakes”, has often exposed the “manslaughter”, and then to the user it is indeed difficult to understand. Direct users to suspect that Simon is the technical ability of the software. Rising Kaka Internet security aide to the big bug, e-mail users to delete the directory was at least able to reflect rising in the technical aspects of the industry has not reached the advanced level, there are still many problems. Rising from the mistake should be deleted in a clear, the software upgrading and updating process, the first and testing, in the absence of mature, not to blindly to the market.

■ hiding the truth of the drug. “Mistakenly deleted” after the incident, the total Rising like big small. This is not just a matter of small, the number of affected users to tens of millions of dollars, IResearch monthly statistics software, and the Rising OutlookExpress users overlap in a number of about 15,000,000. This means that there are approximately 15,000,000 users to delete e-mail has become the victim of the accident. Rising respect and given the number of “hundreds” and “thousands” of the different versions. Rising of the data is not tenable, that is, according to the last PCpop platform “to update the database, you are violated,” the sampling results of the vote in 23% (assuming that this is not subject to control aspects of the Rising) projected to have 18,400,000 victims of the user.

■ Lack of drug services. “Mistakenly deleted” Rising test case for its service and quality. All the users have to delete the e-mail, Rising did not have the courage to take responsibility, would like nothing, just because public opinion in the media and other security vendors under the pressure of the delay until lightly on the Web linked to a perfunctory apology Letter and solutions. In the morning, the user received a response, but only 15 in the afternoon to confirm that this is not just a technical problem, but also reflect its services in response to the lack of capacity.

■ passive as the drug. I am afraid that users did not think that the Rising in the incident, the first time is not going to use this channel for users. Qihoo 360 is the first time through the window of information in the form of shells, and prompts the user to allow users to Redress of Grievances, at least, is aware of the problem of rising, rather than 263 or e-mail providers such as Microsoft. Rising of the 08 have their own version of pop channel, but there is no first use of the bomb window to inform users rather than 360 Qihoo is to inform the user, this means that in the Rising spur other manufacturers, only step by step to amend its own Attitude.

■ ignore the compensation of drugs. Tens of millions of users in the victim in this incident, which the user who is going to compensate the loss in the end, who will play in this? Rising should be. However, the Rising has not promised compensation for the loss of customers, but also to cover up their own fault. Although the Internet users seek compensation, but Rising manslaughter, as at present, the company has not yet been referred to Rising compensation for loss of how to e-mail users. Manslaughter reasonable compensation silent, so that users can only be satisfied with the result in the loss even more. Rising to the user based on the recommendations of the responsible attitude of the compensation package offered.